Warranty Policy – Shaden

Warranty Coverage

At Shaden, we stand behind the quality of our watches. Every product comes with a 6-month limited warranty from the date of delivery.

What’s Covered

This warranty covers:

• Manufacturing defects
• Movement issues (watch not working properly)
• Internal mechanism faults

What’s Not Covered

This warranty does NOT cover:

• Normal wear and tear
• Scratches on glass, strap, or case
• Water damage (unless stated water-resistant)
• Damage caused by misuse, accidents, or negligence

How to Claim Warranty

To claim your warranty, contact us with:

• 📧 Shadenstoresofficial@gmail.com
• 📞 03365669121

Please provide:

• Order number
• Clear pictures/video of the issue

Warranty Process

• Our team will review your claim
• If approved, we will repair or replace the watch
• Processing time: 5–10 working days

👉 Shaden reserves the right to determine whether a product is covered under warranty.